Appendix E - Role Scripts
Responsibilities, steps, and measures for each role
Learning Objectives
- Recall key duties for each TSPi role
- Use role-specific steps during execution
- Apply measures to track role performance
Overview
Appendix E gives concise scripts for team leader, development manager, planning manager, quality/process manager, and support manager.
Role Quick-Reference
| Role | Core Duties |
|---|---|
| Team Leader | Facilitate meetings, resolve issues, report to instructor. |
| Development Manager | Product quality, skill use, coordinate components. |
| Planning Manager | Plans, estimates, weekly status/variance. |
| Quality/Process Manager | Data accuracy, inspections, standards adherence. |
| Support Manager | Tools, CM, reuse, risk/issue tracking. |
Role Measures (Examples)
- Leader: meeting effectiveness, issue closure, peer feedback.
- Dev Manager: defect density, inspection yields, skill match.
- Planning: estimate accuracy, schedule variance, status timeliness.
- Quality/Process: data completeness, inspection coverage, defect trends.
- Support: CM compliance, tool uptime, risk log freshness, reuse usage.